Contact Us

Time to be productive. Love it.

We will not send you spam. Our team will be in touch within 24 to 48 hours Mon-Fri (but often much quicker)
Mahalo. We'll reach out soon.

Contact Us

Time to be productive. Love it.

We will not send you spam. Our team will be in touch within 24 to 48 hours Mon-Fri (but often much quicker)
Mahalo. We'll reach out soon.

Privacy Policy

 

Pegasus Realm LLC

Pegasus Realm LLC (“Pegasus Realm”, “we”, “us”, or “our”) operates the websites www.pegasusrealm.com, www.adamgrimmcoach.com, www.alohawellness.guide, and related platforms including web and mobile applications such as Thrive Scribe (collectively, the “Sites” or “Services”). This Privacy Policy describes how we collect, use, and safeguard your information.

By using any of our Services, you agree to the collection and use of information as described in this policy.

 

Information We Collect

We may collect the following information from you:

  • Personal Information: name, email address, phone number, and contact preferences.

  • User-Generated Content: journal entries, file attachments, feedback messages, or responses to prompts.

  • Device & Usage Data: IP address, browser type, device type, operating system, referral source, time spent on pages, and site navigation paths.

  • Cookies and similar technologies for analytics, authentication, and personalization.

 

How We Use Your Information

We may use your information to:

  • Provide and improve our Services, including Thrive Scribe, coaching platforms, and AI-powered tools.

  • Send transactional or service-related emails (e.g., entry confirmations, assessment results).

  • Offer optional newsletter subscriptions via Mailchimp.

  • Generate journaling prompts or personalized content using OpenAI or other large language models.

  • Securely store your data in Firestore (Google Firebase) and associated Google Cloud services.

 

Use of AI Services

We utilize third-party AI services (e.g., OpenAI, Google Vertex AI) to generate prompts and insights for users. When used:

  • Prompt content may be transmitted to API providers for processing.

  • No personally identifiable information (PII) is intentionally sent to these services.

  • AI responses are offered as guidance, not medical or psychological advice.

You may opt out of AI usage by not engaging with AI-specific features.

 

Data Storage & Security

All data is stored securely using Google Firebase services. Files uploaded through our platforms are stored via Firebase Storage, and journal entries are saved in Firestore. We implement industry-standard safeguards including encrypted connections and server-side access controls.

Despite best efforts, no system is 100% secure. Use of our Services is at your own risk.

 

Third-Party Services

We may share your information with the following third-party processors:

  • Mailchimp – for newsletter management and email marketing.

  • SendGrid – for automated transactional emails (e.g., results, confirmations).

  • Google Firebase – for hosting, authentication, Firestore database, and storage.

  • OpenAI or equivalent – for generating writing prompts.

Each third party has its own privacy policies, which we encourage you to review.

 

Cookies & Tracking Technologies

Our Services are intended for users 18 years or older or minors with guardian consent. We do not knowingly collect data from children under 13. If you believe we have unintentionally collected such data, contact us immediately at support@pegasusrealm.com.

 

Children’s Privacy

Our Services are intended for users 18 years or older or minors with guardian consent. We do not knowingly collect data from children under 13. If you believe we have unintentionally collected such data, contact us immediately at support@pegasusrealm.com.

 

User Rights & Data Retention

You may:

  • Request to view, correct, or delete your data.

  • Opt out of newsletters at any time via unsubscribe links.

  • Contact us at support@pegasusrealm.com for data-related requests.

We retain data as long as necessary for service delivery, compliance, and legitimate business purposes.

 

Updates to This Policy

We reserve the right to update this policy at any time. When changes occur, we will update the effective date and notify users via email or the Sites where appropriate.

Last Update: 1 May 2025

 

Contact Us

For any questions or concerns about this Privacy Policy, contact:

Pegasus Realm LLC

Email: support@pegasusrealm.com

Phone: 808.690.7279

Website: www.pegasusrealm.com

All Rights Reserved; Pegasus Realm 2025

Time to grow

Contact Us

Time to be productive. Love it.

We will not send you spam. Our team will be in touch within 24 to 48 hours Mon-Fri (but often much quicker)
Mahalo. We'll reach out soon.

All Rights Reserved Pegasus Realm 2025